COVID-19 Updates 

April 23, 2020

To Our Valued Customers:

Effective Friday, April 24th the 16th Street and 4th Avenue location will reopen. Our store hours will be from 8 am – 8 pm daily until further notice, with Senior and people-at-risk Fridays from 7:00AM to 8:00AM. 

As an essential business during these unprecedented times, every effort has been taken to ensure a safe shopping environment at our stores, as well as for our wonderful employees who are here to help you during this crisis. 

Our commitment to you is to provide the safest shopping experience during these difficult times. We appreciate you continuing to practice good social distancing while both outside and in our stores. If you, or anyone you live with, or have come in contact with, is experiencing any symptoms associated with COVID-19, please refrain from leaving your home.

If you are in need of groceries, and would prefer a virtual shopping experience, we can help you obtain your groceries by calling your order into our store at (928)-366-8868 and arranging for pickup. 

We are continuing to work directly with the Yuma County Health Department, as well as receiving guidance from our local, state and federal officials, including the CDC on best practices. 

A full list of steps we have taken at all of our stores since this crisis began have been outlined below. 

This is a complete list of the steps we have taken to provide a safe shopping experience: 

• Thoroughly sanitized the store by a professional company specializing in store sanitation. 

• Prioritized ongoing disinfecting protocols from the CDC while the store is open to the public, as well as nightly deep disinfecting protocols when the store is closed 

• Limiting the number of customers in the store 

• Limiting shopping hours from 8am – 8pm 

• Establishing Senior and people-at-risk shopping times Fridays from 7:00AM to 8:00AM

• Social distancing signs on the floor

• Sneeze guards installed at check-out

• Requiring all employees to wear gloves and face masks at all times

• Ensure all workers know why and how to effectively wash hands for at least twenty seconds

• Requiring workers to wash their hands frequently with soap and water for at least twenty seconds, such as when they arrive at work, leave their workstation, etc. 

• Monitor employees for signs of illness and require sick workers to stay home. Ensure employees know the signs and symptoms of COVID-19 caused by coronavirus exposure 

• Instruct all workers on social distancing, handwashing, to discontinue and other store-wide safety procedures related to COVID-19

• Advise employees on respiratory etiquette, including covering coughs and sneezes and not touching eyes, noses, and mouths with unwashed hands or gloves

• Prohibit sharing of utensils, phones, work tools, and other workplace items that are not sanitized

The Del Sol team appreciates your continued cooperation and support during this time.  

Thank you,

Del Sol Management

A nuestros valiosos clientes:

A partir del viernes 24 de abril, se reabrirán Del Sol ubicado en la calle 16 y la 4ta avenida. El horario de nuestra tienda será de 8:00AM a 8:00PM todos los días hasta nuevo aviso, con horario para personas mayores y en riesgo de 7am-8am.

Como negocio esencial durante estos tiempos sin precedentes, se han realizado todos los esfuerzos para garantizar un entorno de compras seguro en nuestras tiendas, así como para nuestros valiosos empleados que están aquí para ayudarlo durante esta crisis.

Nuestro compromiso con usted es brindarle la experiencia de compra más segura durante estos tiempos difíciles. Agradecemos que continúe practicando un buen distanciamiento social tanto en el exterior como en nuestras tiendas. Si usted, o cualquier persona con la que viva o con la que haya estado en contacto, experimenta algún síntoma asociado con COVID-19, evite salir de su hogar.

Si necesita alimentos y prefiere una experiencia de compra virtual, podemos ayudarlo a obtenerlos,llame al (928)366-8868 para hacer su pedido en nuestra tienda y le daremos el tiempo para recogerlo.

Continuamos trabajando directamente con el Departamento de Salud del Condado de Yuma, además de recibir orientación de nuestros funcionarios locales, estatales y federales, incluidos los CDC sobre las mejores prácticas.

A continuación se detalla una lista completa de los pasos que hemos tomado en todas nuestras tiendas desde que comenzó esta crisis.

Esta es una lista completa de los pasos que hemos tomado para proporcionar una experiencia de compra segura:

• Se sanitizó a fondo la tienda por una empresa profesional especializada en sanitización.

• Estamos siguiendo los protocolos de desinfección continuos establecidos por el CDC mientras la tienda está abierta al público, así como protocolos de desinfección profunda nocturna cuando la tienda está cerrada.

• Limitamos el número de clientes en la tienda.

• Limitamos el horario de 8 a.m. a 8 p.m.

• Establecimos tiempos de compra para personas mayores y personas en riesgo los viernes de 7AM a 8:00AM

• Indicamos Señales de distanciamiento social en el piso

• Instalamos acrílicos de protección en los registros

• Requerimos a todos los empleados que usen guantes y mascarillas en todo momento

• Aseguramos que todos los trabajadores sepan por qué y cómo lavarse las manos de manera efectiva durante al menos veinte segundos

• Requerimos a los trabajadores que se laven las manos frecuentemente con agua y jabón durante al menos veinte segundos, como cuando llegan al trabajo, dejan su estación de trabajo, etc.

• Estamos monitoreando a los empleados en busca de signos de enfermedad y si hay algún signo, les pedimos a los trabajadores enfermos que se queden en casa.

• Comunicamos a todos los empleados los signos y síntomas de COVID-19 causados por la exposición al coronavirus

• Instruimos a todos los trabajadores sobre distanciamiento social, lavado de manos y otros procedimientos de seguridad en toda la tienda relacionados con COVID-19

• Aconsejamos a los empleados como cubrirse la tos y los estornudos y no tocar los ojos, la nariz y la boca con las manos o guantes sin lavar.

• Prohibimos el compartir utensilios, teléfonos, herramientas de trabajo y otros artículos del lugar de trabajo que no estén desinfectados.

El equipo de Del Sol aprecia su continua cooperación y apoyo durante este tiempo.

Gracias,
Del Sol Management

April 17, 2020

To Our Valued Customers:

The health and safety of our customers and our employees is our top priority during these unprecedented times. Keeping you informed of changes to our business that may impact your shopping experience is critical for Del Sol as conditions in the market are changing at a rapid pace.

We have continued to work closely with the Yuma County Health Department, as well as receiving guidance from our local, state and federal officials, including the CDC, by following guidance on best practices to keep a safe shopping and work environment in place.

Late today, we were informed of a second Del Sol employee at the 16th Street location testing positive for COVID-19. While the Yuma County Health Department has continued to advise us that it is safe to remain open for business and the protocols that we have established are following best practices, we feel it is in the best interest of our customers and employees that we temporarily close the 16th Street and 4th Avenue store to mitigate the risk of anyone who may be unknowingly asymptomatic spreading the virus.

It is a difficult decision, but we want to take tangible actions to make clear our commitment to the entire community in the face of this unfortunate situation that affects everyone equally.

All of our other store locations remain open and continue to serve you during this time. 

We have implemented additional safety measures at all of our locations for your safety and that of our employees and we continue working directly with the Yuma County Health Department following their guidance and regulations, as well as from local, state and federal agencies, including the CDC and other health organizations for the safety of everyone.

Here are some of the additional steps we have taken:

• Limiting the number of customers in the store

• Hired new employees dedicated to sanitizing and cleaning the store exclusively, while the store is open to the public

• Limiting shopping hours from 7am to 9pm daily

• Establishing Senior and people at-risk shopping times on Fridays from 6am – 7am

• Prioritizing disinfecting protocols from the CDC

• Social distancing signs on the floor

• Sneeze guards installed at check-out

• Requiring employees to wear gloves and face masks

• Ensure all workers know why and how to effectively wash hands for at least twenty seconds

• Required workers to wash hands frequently with soap and water for at least twenty seconds, such as when they arrive at work, leave their workstation, etc.

• Monitor employees for signs of illness and require sick workers to stay home. Ensure employees know the signs and symptoms of COVID-19 caused by coronavirus exposure

• Instruct all workers on social distancing, handwashing, to discontinue and other store-wide safety procedures related to COVID-19

• Advise employees on respiratory etiquette, including covering coughs and sneezes and not touching eyes, noses, and mouths with unwashed hands or gloves

• Prohibit sharing of utensils, phones, work tools, and other workplace items that are not sanitized

Thank you for practicing good social distancing while both outside and in our stores. Social distancing, washing hands and limiting shopping trips are critical to reduce the spread of the virus.

The Del Sol team appreciates your support during this time.  These are not easy times for anyone and together, as a community, we will get through this.

Thank you,

Del Sol Management

Ante estos eventos sin precedentes que enfrentamos como comunidad, la salud y la seguridad de nuestros clientes y empleados son prioridad.

Enfrentamos cambios de una manera muy acelerada y es importante para nosotros mantenerle informado buscando sobre todo que su experiencia de compra en sus tiendas Del Sol no se vean afectadas.

Mantenemos una estrecha colaboración y comunicación con el departamento de salud del condado de Yuma al igual que con nuestros funcionarios locales, estatales y federales, incluidos los CDC, atendiendo la guía sobre las mejores prácticas para mantener un ambiente seguro tanto al comprar como al trabajar.

Lamentablemente la tarde del día de hoy fuimos informados que un segundo empleado de Del Sol en la ubicación de la calle 16 dio positivo por COVID19.

El consejo recibido por parte del departamento de salud de Yuma es permanecer operando de manera normal ya que los protocolos establecidos siguen las mejores prácticas, aun así hemos decidido cerrar temporalmente el Mercado Del Sol de la calle 16 y ave 4, lo anterior pensando principalmente en nuestros clientes y empleados.

Queremos colaborar de esta manera en mitigar el riesgo de que cualquier persona asintomática sin saberlo propague el virus.

Es una decisión difícil, pero queremos tomar acciones tangibles para dejar claro nuestro compromiso con toda la comunidad ante esta desafortunada situación que afecta a todos por igual.

Todas nuestras otras tiendas permanecen abiertas y continúan sirviéndole durante este tiempo.

Hemos implementado medidas de seguridad adicionales en todas nuestras ubicaciones para su seguridad y la de nuestros empleados y seguimos trabajando directamente con el Departamento de Salud del Condado de Yuma siguiendo sus pautas y regulaciones, así como de agencias locales, estatales y federales, incluidos los CDC y otras organizaciones de salud para la seguridad de todos.

Estos son algunos de los pasos adicionales que hemos tomado:

• Limitar el número de clientes en la tienda.

• Se contrataron a nuevos empleados dedicados exclusivamente  a desinfectar y limpiar la tienda mientras la tienda está abierta al público.

• Limitamos el horario de 7 a.m. a 9 p.m.

• Establecieron horarios de compras para personas mayores y personas en riesgo los viernes de 6am – 7am

• Priorizar los protocolos de desinfección siguiendo los lineamientos de CDC

• señalización de distancia social en el piso

• Se instalaron Protectores de acrílico en los registros para proteger a clientes y empleados.

• Aconsejar a los empleados que usen guantes y mascarillas

• Comunicar a los trabajadores la importancia del por qué y cómo lavarse las manos de manera efectiva durante al menos veinte segundos

• Indicar a los trabajadores se laven las manos frecuentemente con agua y jabón durante al menos veinte segundos, como cuando llegan al trabajo, dejan su estación de trabajo, etc.

• Monitorear a los empleados en busca de signos de enfermedad y recomendar a los trabajadores enfermos que se queden en casa.

• Comunicar a los empleados los signos y síntomas de COVID-19 causados por la exposición al coronavirus

•  Instruir a todos los trabajadores sobre distanciamiento social, lavado de manos, descontinuar y otros procedimientos de seguridad en toda la tienda relacionados con COVID-19

• Aconsejar a los empleados sobre la etiqueta respiratoria, que incluye cubrirse la tos y los estornudos y no tocar los ojos, la nariz y la boca con las manos o guantes sin lavar.

• Prohibir compartir utensilios, teléfonos, herramientas de trabajo y otros artículos del lugar de trabajo que no estén desinfectados.

Gracias por practicar un buen distanciamiento social tanto fuera como dentro de nuestras tiendas. El distanciamiento social, lavarse las manos y limitar los viajes de compras son críticos para reducir la propagación del virus.

La administración y personal de Del Sol agradece su apoyo durante este tiempo. Estos no son tiempos fáciles para nadie, pero juntos como comunidad, lo superaremos.

Gracias,
Administración del Mercado Del Sol

Dear customers,

We would like to inform you that given the situation we are all going through in the community, we are making an extraordinary effort to keep the supply of merchandise and prices affordable.

Unfortunately, our suppliers have had to raise prices due to the difficulty they also face in this situation and the urgency of bringing the merchandise to us and making it available to you.

Due to this shortage, we have decided, like our competitors, to limit the quantities so that the basic products can reach more families.

We hope you understand, we know that at this moment the most important thing is to think about the well-being of everyone, to follow the prevention measures and guidelines.

We will continue to do everything possible to supply the stores and make food and basic products available to you.

Thank you so much.

Del Sol Market is concerned with the unprecedented global challenges that we are facing due to coronavirus (COVID19).

We would like you to know that during this time, the health and safety of our customers as well as our team members is our highest priority, that is why we are monitoring guidance from local, national and global health organizations.

Effective Today, 3/17 we are closing our stores one hour earlier,  opening hours now are from 7am – 9pm  Monday – Sunday. This is to ensure our employees have ample time to restock, clean and sanitize the store.

We are working hard to keep our stores stocked and replenished as fast as possible to better serve you as we usually do, however, due to an unprecedented demand, we cannot guarantee in stock conditions for all of our items, therefore you may find that some items will be limited in quantities for purchase.

As a local family grocery chain, we are making decisions to improve the challenge we are facing to deliver the products you need at the fair pricing with the best service, unfortunately, we are dependent on our supply chain and they are are facing a challenge to replenish too.

Thank you for being a loyal customer and thank you for being part of our family.

Dear customers,

We would like to inform you that given the situation we are all going through in the community, we are making an extraordinary effort to keep the supply of merchandise and prices affordable.

Unfortunately, our suppliers have had to raise prices due to the difficulty they also face in this situation and the urgency of bringing the merchandise to us and making it available to you.

Due to this shortage, we have decided, like our competitors, to limit the quantities so that the basic products can reach more families.

We hope you understand, we know that at this moment the most important thing is to think about the well-being of everyone, to follow the prevention measures and guidelines.

We will continue to do everything possible to supply the stores and make food and basic products available to you.

Thank you so much.